As a speech therapist, you’re dedicated to treating your patients. But managing day-to-day tasks at the same time can be overwhelming. That’s where virtual assistants step in, taking care of the administrative workload so you can spend more time performing exceptional care.
Flexibility – they work on your schedule
Training – no downtime training someone new
Convenience – reduce your office administrative tasks
The Benefits of Our Virtual Front Desk Service
Our Virtual Front Desk Assistants are trained to handle SLP-specific administrative tasks, allowing speech-language pathologists to focus on patient care.
Here’s how our VFDA can enhance the SLP-specific workflow, ensuring seamless management from start to finish:
Eligibility checks: Automatically verify insurance eligibility 24 or 48 hours before patient appointments, ensuring smooth check-ins and preventing billing surprises..
Appointment reminders: Proactively call patients to confirm appointment details, reducing no-shows and keeping your schedule on track.
Collections: Follow up with patients to collect outstanding balances, improving your revenue cycle without burdening your staff.
Chart checks: Review patient charts ahead of appointments to confirm labs, referrals, and network status - ensuring more efficient and well-prepared consultations.
Assessment: Your virtual assistant helps gather patient data before appointments, streamlining the initial evaluation process for speech-language pathologists (SLPs).
Diagnosis: Ensuring all necessary records and information are available for the SLP to make accurate diagnoses related to communication disorders.
Treatment Planning: Your VFDA assists in organizing treatment plans, allowing SLPs to focus on creating personalized therapy strategies for patients.
Progress Tracking: With seamless coordination of follow-up appointments and progress checks, your VFDA helps maintain continuity of care, ensuring patients stay on track with their treatment goals.
This automation empowers your practice to run more efficiently while enhancing the patient experience.
Lets Get The Conversation Started
Schedule a time to talk or book a complementary practice assessment today.
